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Hello there!

I'm Jess - the founder of The Highland Virtual Assistant.

I’m based in Inverness, Scotland, where I live with my husband Ed and our rescue dog Ernie (who definitely runs the house, whether we admit it or not).
 

I’ve been working remotely for over 10 years, with a background that spans customer service, ecommerce, website management, and SEO.

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What really lights me up is helping businesses get the most out of their websites — making them faster, easier to use, easier to find on Google, and just... less of a faff!
Whether it's a quick tidy-up or a deeper dive into search rankings and site structure, I’m here to make your website work for you — not sit there gathering dust.

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Ready to get started?​

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Services

This list covers some of the key services I offer, but it's by no means exhaustive!
If you’re curious about something specific or have a unique project in mind, please get in touch!

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Website Management & SEO

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Customer Service

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Email & Calendar Management​​

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General Admin & PA Tasks

Pricing & Packages

Got a mountain of tasks or just a molehill?
I’ve got flexible options to suit you.

Ad Hoc
£30 Per Hour

Got too much on your plate? I’m here to help! For £30 an hour, I’ll take care of the details while you focus on the big picture. Reliable, efficient, and ready when you need me—let’s make your to-do list a done list!​

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