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The Highland Virtual Assistant Logo showing an outline of a Highland cow
A selfie style photograph of Jess, the owner of the site. She is smiling at the camera.

I’m Jess, 29, living in Inverness with my husband and our not-so-wee dog, Ernie—who thinks he runs the place (he’s not entirely wrong).

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I’ve been working remotely for 10 years, starting in customer service, where I became a pro at solving problems, keeping customers happy, and juggling a million things at once.

 

About five years ago, I took a deep dive into ecommerce, website management, and SEO—tweaking websites, boosting search rankings, and making the online world work its magic for businesses.

 

Now, I’m jumping into the freelance world, ready to help businesses like yours shine online. Whether it’s tackling the big projects or those small-but-mighty tasks, I’m here to help you finally clear that to-do list and give your online presence the love it deserves.

 

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Hello there!
 

Services

This list covers some of the key services I offer, but it's by no means exhaustive!
If you’re curious about something specific or have a unique project in mind, please get in touch!

A watercolour sketched image of a laptop with a website open on the screen. Below is an image of a Google style search bar.

Website Management & SEO

A watercolour sketched image of a lady with brown hair sat at a computer desk. She's looking at the screen, which shows some chat bubbles.

Customer Service

A watercolour sketched image of an envelope containing a piece of paper inside. Below this is a computer tablet in the same style showing a calendar page.

Email & Calendar Management​​

A watercolour sketch image of some notesbooks next to a clipboard with a piece of paper attached. Below is an image of a ballpoint pen in the same style.

General Admin & PA Tasks

Pricing & Packages

Got a mountain of tasks or just a molehill?
I’ve got flexible options to suit you.

Ad Hoc
£30 Per Hour

Got too much on your plate? I’m here to help! For £30 an hour, I’ll take care of the details while you focus on the big picture. Reliable, efficient, and ready when you need me—let’s make your to-do list a done list!​

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